Support and resources

Expert Rendering Support

Navigating the complexities of modern rendering doesn’t have to be a solo endeavour.

We’ve curated these support tools and resources to ensure you have everything you need to licence, install, and master your software with confidence.

SketchUp Studio

Resources

How to use Trimble Connect with SketchUp Pro

The benefits of using AI in SketchUp

Resolving your verification code issue

Activating your SketchUp subscription

De-authorise all devices from your SketchUp subscription

Frequently asked questions

What is SketchUp 2026 and what’s new in this version?

SketchUp 2026 is the latest release of Trimble’s 3D modeling software. It includes improvements in performance, modeling tools, LayOut features, and new collaboration capabilities that allow users to share models and receive feedback in real time.

SketchUp 2026 requires a modern Windows or macOS computer with a compatible graphics card, sufficient RAM, and internet access for licensing and cloud services. Higher performance hardware is recommended for complex models. More detailed information can be found here.

You can download SketchUp 2026 from the My Products section of your SketchUp account, or alternatively here. After installation, sign in with your Trimble ID to activate the software.

SketchUp Go – Web version plus cloud storage and collaboration tools

SketchUp Pro – Desktop version with LayOut, advanced import/export, and extensions

These versions serve different users from hobbyists to professionals.

Yes. SketchUp is widely used for architecture, interior design, landscaping, woodworking, and product design. It allows users to create accurate 3D models and produce documentation through LayOut.

Start by drawing basic shapes with tools like Rectangle or Circle, then use Push/Pull to extrude them into 3D objects. Combine tools such as Move, Rotate, and Scale to refine your design.

SketchUp 2026 introduces improved collaboration tools that allow you to share models through Trimble Connect. Others can view the model, take measurements, and leave comments in real time.

Extensions are plugins that add new tools and workflows to SketchUp. They can be installed through the Extension Warehouse directly inside SketchUp.

Performance issues can occur with:

Very complex models

Insufficient RAM or GPU power

Large textures or excessive geometry

Optimizing models and using suitable hardware improves performance.

You can learn SketchUp through:

SketchUp Campus and tutorials

Official documentation and help centre

Community forums and YouTube tutorials

These resources provide step-by-step guides and troubleshooting help.

Please complete the support form below:

Support Ticket